PENERAPAN METODE UTAUT UNTUK MEMPREDIKSI BEHAVIORAL INTENTIONS USER DALAM MENGGUNAKAN APLIKASI ZABBIX
Abstract: Use of information
technology is essential for the company, because it can increase the
effectiveness and efficiency of the company's performance. But the application
of information technology is not always successful. One of the critical success
factors of the application of information technology is the attitude of the
users who use the technology. UTAUT also used by some researchers to look at
the intentions and behavior of users of information technology in several areas
of the company. Therefore, this study was developed by adopting the model to
see the intentions of the user UTAUT Zabbix Application in PT Media Nusantara
Citra Tbk. Four constructs of UTAUT used as determinants that influence the
behavioral intentions (behavioral intentions user), namely performance
expectancy, effort expectancy, social influence and facilitating conditions.
Data in the study were tested by means of SEM (Structural Equation Model). SEM
is a statistical analysis tool used to complete multilevel research model
simultaneously. SEM can be used to solve equations with variables that make up
a path. Data obtained through 50 questionnaires distributed to PT Media
Nusantara Citra Tbk and in particular the IT Infrastructure Division. The
analysis showed that behavioral intentions are significantly influenced by the
user, effort expectancy and facilitating conditions, while the performance
expectancy and social factors influence found no significant effect.
Penulis: Beni Mediyanto, Irfan
Mahendra
Kode Jurnal: jptkomputerdd170271
