RANCANG BANGUN APLIKASI SERVICE PADA PT. INDO BISMAR KOMPUTER
Abstract: PT. Indo Bismar
Komputer is a distributor company of computer devices which sells and services
computer spareparts. On service section especially on service administration
section have some problems in receiving service device record that wrote
directly into paper manually which caused data redundancy. Other problem is
service administration did confirm to customer about customer's device status
only based on service administration's memory that cause customer's device
overstacked on service section, slower service response, unsatisfied customer, lack
of customer trust, services income isn't optimal, inaccurate reports from not
fixed service fee.
Based on problems that faced on administration service staff, a solution
for those problems is making an application for PT. Indo Bismar Komputer which
used for computer spareparts sales, measures and monitoring how much technician’s
income from services.
Main purpose of this research application is generating an output into
services income tech report which used to measure how much tech income, overall
services income report, services transaction report and spare parts selling report
with income target within periods which have decided by the owner of PT. Indo
Bismar Komputer.
Penulis: Gemilang Citra
Perdana
Kode Jurnal: jptinformatikadd160680
