PERANCANGAN PROTOTYPE APLIKASI KNOWLEDGE MANAGEMENT PADA DIVISI MANAGEMENT AUTOMATION INFORMATION UNTUK MENDUKUNG ORACLE FINANCIAL PADA ORANG TUA GROUP
Abstract: The purpose of this
project is to design a knowledge management application as a media to document
knowledge and facility that supported a knowledge sharing culture in Oracle
Financial subdivision in Orang Tua Group. The researcher uses 7 first steps
method which defined by Tiwana in doing knowledge management application
prototype. The knowledge management prototype application modules consist of
Wiki page, document library, discussion board, blog, picture library, knowledge
base, help desk, frequently asked questions, and surveys. In using knowledge in
knowledge base, user will get knowledge through business process, how to use
the application, or how to finish some cases. Knowledge management prototype
application design as a whole could fulfill user’s needs in sharing knowledge,
but still needs continuous improvement for maximal usage.
Penulis: Gema, Celline Liawan,
Gerardus Polla
Kode Jurnal: jptinformatikadd100334