ANALISIS PENGARUH KUALITAS WEBSITE PT BADAK LNG TERHADAP KEPUASAN PENGGUNA MENGGUNAKAN METODE WEBQUAL
Abstract: In technological
progress, information technology needed a company to support the company
performance , no exception the website. Pt Badak NGL is the first company formed
to be one of a network in the center by the chain business lng . Now , PT.
Badak LNG having a website www.badaklng.co.id .So far , after services website
PT. Badak LNG mplemented has never done judgment on its quality perceived the
ultimate user or visitors website , so thatmanagement website could not receive
feedback on the website .There was going to an evaluationof the quality of
website PT. Badak LNG . The purpose of this research is to analyze the quality
of the website satisfaction users. Hal-hal done in this research among others ,
makes and spreading the questionnaire to respondents of 86 sample .The results
will be processed on the ibm spss version 20 .While the analysis of data in
relation done include the validation and reabilitas , the assumption , the test
regression together and partial . The Results of research quality website on PT.
Badak LNG indicates that dimensions of webqual is variable te usability
quality, information quality, and iteraction quality to having influence a
positive and significant impact on satisfaction users at the website PT. Badak
LNG.
Penulis: Uyun Ilham Zamani
Kode Jurnal: jptinformatikadd160596
