Work force retention: Role of work environment, organization commitment, supervisor support and training & development in ceramic sanitary ware industries in India
Abstract: Although retention
of employees has become hot topic in this career turbulent era, practically no
empirical research is carried out in the fast growing ceramic sector till now
and this research fills the gap in the literature. The literatures surveys
reported that organization commitment is an important determinant of retention
and work environment, supervisor support and training and development are the
most relevant antecedents increasing commitment towards organization. This
paper examines the impact of the above factors over organization commitment and
explores the effects of organization commitment on retention, and verifies the
mediating effect of organization commitment on the relationship between
proposed factors and retention.
Design/methodology/approach: A survey was completed by 416 employees
working in five ceramic sanitary ware factories located at different places in
India. Questionnaire consisting of items adopted from previous researches were
used to collect data. The selection of respondents was based on the simple
random sampling.
Findings: Findings reveals that organization commitment influences
retention and all the above factors enhances it. Moreover organization
commitment partially mediates the relationship between proposed factors and
retention. However multiple regression analysis indicated that training and
development did not have any notable
influence on retention.
Limitations: This study was conducted in a particular country and also in
a particular sector of manufacturing industry, which limits generalization
.Possibility of bias towards their organization and assumption that respondents
know about their organization are other limitations.
Implications: This paper offers recommendations to HR(Human resource)
managers that they should extend their support to work environment, supervisor
support and training and development in order to generate better relationship
with employees and to reduce their likelihood of leaving the company.
Originality/value: This article makes significant contribution to most
turnover prone Indian environment, highlighting the important factors to be
given priority for employee’s retention.
Keywords: work environment,
supervisor support, training and development, organization commitment, employee
retention
Author: Umamaheswari S,
Jayasree Krishnan
Journal Code: jptindustrigg160032
