Perancangan Sistem Pengukuran Kinerja Organisasi Non Profit (Studi Kasus pada UTDC PMI Surakarta)
Abstract: In this paper we
developed performance measurement system in UTDC PMI Surakarta. We used
Integrated Performance Measurement System (IPMS) methodology which based on
stackeholder’s requirement, to design the measurement system. From the design
process, it can be identified 8 stakeholders, and based on stakeholder’s
requirements, it can be obtained 27 requirements and 7 objectives. Furthermore,
we developed 19 key performance indicators (KPIs) which can be classified into
6 aspects, including donor, human resources, blood preparation, output,
administration, and control and evaluation.Finally, we conducted Analythic
Hierarchy Process (AHP) method to weight the all aspects and KPIs. It was found
that human resources(0.435) was most importance aspect and employee’s
performance achievement (0.24) became most importance indicator among them.
Keywords: Integrated
Performance Measurement System (IPMS), stackholder’s requirement, key
performance indicator (KPI), Analythic Hierarchy Process (AHP)
Penulis: Wakhid Ahmad Jauhari,
Eko Liquiddanu, Eka Agustina Nugraheni
Kode Jurnal: jptindustridd100101
