Model of service-oriented catering supply chain performance evaluation
Abstract: The aim of this
paper is constructing a performance evaluation model for service-oriented
catering supply chain.
Design/methodology/approach: With the research on the current situation
of catering industry, this paper summarized the characters of the catering
supply chain, and then presents the service-oriented catering supply chain
model based on the platform of logistics and information. At last, the fuzzy
AHP method is used to evaluate the performance of service-oriented catering
supply chain.
Findings: With the analysis of the characteristics of catering supply
chain, we construct the performance evaluation model in order to guarantee the
food safety, logistics efficiency, price stability and so on.
Practical implications: In order to evolve an efficient and effective
service supply chain, it can not only used to own enterprise improvement, but
also can be used for selecting different customers, to choose a different model
of development.
Originality/value: This paper has a new definition of service-oriented
catering supply chain. And it offers a model to evaluate the performance of
this catering supply chain.
Author: Juanqiong Gou, Guguan
Shen, Rui Chai
Journal Code: jptindustrigg130062
