Faktor-Faktor Jasa Pelayanan yang Memengaruhi Kepuasan Konflik Kerja Keluarga Dengan Kepuasan Kerja Yang Dimoderasi Komitmen Organisasi Pada Karyawan Bali
Abstract: Many demands of role
that already undertaken by Balinese people who work as employees, makes the
employees work under pressure and confuse facing the responsibility on each
role. This situation can lead them to work family conflict. A form of interrole
conflict in which the role pressures from the work and family domains are
mutually incompatible in some respect (Greenhaus & Beutell, 1985). The
conflict will push the work conflict, which has the potential to reduce the
level of job satisfaction. However, the relationship between work family
conflict with job satisfaction can be stronger when it involves the
organizational commitment in both cases. Therefore, this study aims to see the
relationship between work family conflict with job satisfaction, and examine
the relationship between work family conflict on job satisfaction and
organizational commitment as moderator.
This is a correlation quantitative method. Respondents involves this
study are 150 Balinese employees who have family, minimum at high school degree,
have been working for 1 year in their company, minimum age 20 years, and has
status as a permanent employee. Reliability scores for work family conflict
scale is 0,876, reliability scores for job satisfaction scale is 0,864, and
reliability scores for organizational commitment is 0,924. Data distribution
has shown normal and linear distribution. The result of moderator variable
regression analysis by sub-group method shows that organizational commitment
doesn’t moderate the effects of work family conflict to job satisfaction on
Balinese employees (F count value (1,066) < F table value (3,10)).
Penulis: Ni Made Adelia Surya
Anjani, Nicholas Simarmata
Kode Jurnal: jppiodd160041
