A Study of Program Evaluation: Community Information Group - A Triangle of Information, Government and Community
Abstract: This paper discusses
a program evaluation study on Community Information Group. It is a program that
is established by the Ministry of Communication and Information, which is based
on the Ministerial Decree No. 8/2010. Through the program, the government is
expected to disseminate public information and, simultaneously, the community
will be able to voice their concerns and needs. This research used an
exploratory survey with a sequential exploratory. In the qualitative analysis,
we interviewed 15 key persons to understand the nature of the program and the
impact of the access to information. This is enriched with a quantitative
analysis. A closed-ended questionnaire was used to survey 62 respondents. The
evaluation method was randomized post-test only group design. This research
utilized a case study of research design with the Community Information Group
of Sukabungah Village - Bandung, because it is regarded as one of the best
practices of CommunityInformation Group in Bandung City. Furthermore, Sukagalih
Village was used as the control group of the evaluation program study.
Dolbeare's model of policy impact was also used in this research. We
constructed a causal logic of the program to fully understand the program
itself. It is evident from the findings that a set of activities in this
program did not meet its expectedimpact. Further, even though the activities
are useful for the citizens, the citizens already had access to the same
activities provided by other programs. It can be concluded that the
establishment of the Community Information Group is inefficient. Hence the
Community Information Group program should be re-designed to maximize the
impact or otherwise be terminated.
Keywords: community
information group, exploratory evaluation studies, impact evaluation framework,
program evaluation
Author: Tutik Rachmawati,
Laurel Laras Junio
Journal Code: jpadministrasinegaragg150054
