PELAKSANAAN TANGGUNG JAWAB PENGANGKUT UDARA TERHADAP KEHILANGAN BAGASI TERCATAT
ABSTRACT: Reciprocal
relationship between the air carrier in this case PT. Lion Air OfficePekanbaru
and passengers as service users created rights and obligations of eachparty.
However, in practice lost baggage that causes damage to passengers withoutthe
fulfillment of the rights of passengers as appropriate The purpose of this
study, to investigate the implementation of the air carrier liability for lost
baggage on the PT. Lion Air Representative Office Pekanbaru, to find remedies
that can be taken by a passenger to lose baggage at. Lion Air Office Pekanbaru
This type of research is asociological study, because in this study the authors
directly conduct research on the location or place under study in order to
provide a complete and clear picture of theproblem under study. This research
was conducted at PT. Lion Air Office Pekanbaru, while the population and the
sample is a whole party relating to the issues examined in this penelitiaan,
data source used, primary data, secondary data and data tertiary,data
collection techniques in this study with interviews, filling the questionnaire,
andliterature. Implementation responsibilities lost baggage by PT. Lion Air
Office Pekanbaru based on the presumption of innocence which responsibilities
according to this concept the air carrier was found guilty and will pay
compensation for the loss of checked baggage. Remedy which can be carried by
the passenger is through nonlitigation and litigation provisions are based on
legislation. To the PT. Lion AirPekanbaru Representative Office in order to
further improve the monitoring of goodsbaggage belonging to passengers and
provide transparency of procedures regarding the efforts that can be taken by
passengers in the event of loss of baggage. To thegovernment in order to
further improve the oversight of the air carrier to provide legal protection
and guarantees the fulfillment of the right of every citizen. To thepassenger
so valuable luggage reported to the clerk at check-in, or valuable itemsshould
be placed on cabin baggage.
Penulis: Tri Rahmi Khairunnisa
Kode Jurnal: jphukumdd151141
