KOPRODUKSI DAN SINERGISME: PERGESERAN PARADIGMA DALAM PELAYANAN PUBLIK
ABSTRACT: This article seeks
to discuss a shift in paradigm in public service policy from full government
responsibility toward the larger participation of civil society in public
service provision. The dominant paradigm is that conventionally the government
positions itself as the provider of services, whereas the people perceive
themselves as the beneficiaries because as the tax payers they assume every
right to enjoy the services. However this paradigm has been challenged by the
fact that in recent development the governments in many countries have shown
their inability to shoulder the full responsibility in public services and have
rendered part of the responsibility to the communities. A number of studies
conducted in these countries concluded that there is a tendency toward an
increase in civic engagement in the forms of coproduction and synergy between
the government and the communities in service provision. Recent government
policies in several municipalities in Brazil that allow citizens’ participation
in the planning, budgeting, implementing and monitoring many kinds of public
services are provided as an example to show that a new paradigm is being
adopted to replace the old one. In Indonesia, despite a longtime recognition of
community participation in development in the form of swadaya masyarakat or
community contribution in development, in most instances the government still
perceives itself as the sole benefactor of public services. Some structural and
cultural problems must be addressed before the new paradigm can be fully
adopted in this country.
Penulis: Rusydi Syahra
Kode Jurnal: jpantropologidd050026