THE IMPORTANCE AND PERFORMANCE ANALYSIS OF COMPENSATION IN PT. BANK NEGARA INDONESIA (PERSERO) TBK MAIN BRANCH OFFICE MANADO
ABSTRACT: The employees are
given compensation as a reward and the their right after fulfilling their
duties appointed by the company. It is important for the company to continually
evaluating the compensation and the importance and performance analysis can be
the tool to measure how well the compensation reach the employees. The research
aims to analyze the Importance and Performance of Compensation received by the
employees of PT. Bank Negara Indonesia (Persero) Tbk, main branch office
Manado. This research uses Descriptive Kuantitative method with 100 employees
of Bank BNI, resulted in 11 attributes which are the compensation of Bank BNI:
Salary, Overtime wage, THR, Bonus and Leave are plotted in quadrant II that
indicates a good performance and a high level of importance. Meal Allowance,
Severance, and Retirement Fund are plotted in Quadrant I. The respondents
attached a high level of importance to these compensation program, yet have a
deficient performance. On the other hand, Health Insurance, Uniform and
Transportation Allowance are in Quadrant III. They are considered to be not
important and have a deficient performance. The management of Bank BNI has to
pay a special attention to Meal Allowance, Severance and Retirement Fund and
expected to allocate more resources in order to improve those compensation
programs.
Author: Angelia Wibisono,
Linda Lambey
Journal Code: jpmanajemengg160101
