Faktor-faktor yang Mempengaruhi Niat Melapor Insiden Keselamatan Pasien
Abstract: Data indicate low
patient safety incident report (PSI) at the X hospital (0.22%) when compared to
theoretical prediction which is 10% of hospital admission. The PSI report is
one of quality control method to prevent the incident recurrence. This study
identify that the intention to report PSI
is influenced by individual factors i.e. age, gender, working period,
position, education level, employment status as well as organizational factors
i.e. knowledge, patient safety culture, reporting system and response of the
report. This study aimed to identify the role of individual and organizational
factors on the intention to report PSI in all cases severity level (mild,
moderate or severe). A structured questionnaire developed form previous
research were distributed to 283
respondents (184 medical staff and 99 non-medical staff). A logistic regression
analysis was performed to test the hypothesis. The level of respondents’
perceptions of organizational factors are moderate, including knowledge of PSI
report, patient safety culture, reporting system and response of the report.
About 39.92% of the respondents did not know how to report the PSI. The
majority of respondents tend to report all PSI, either mild, moderate or severe
cases. Individual and organizational factors simultaneously did not predict the
intention to report PSI. Partially only organizational factors i.e. knowledge, patient safety
culture and manager response to the report significantly predict the intention
to report moderate case PSI (α <0.05). Organizational factors play a role in
building a reporting culture, therefore the hospital need to put more effort in
improving the staff knowledge, safety culture and provide adequate response to
PSI report.
Penulis: Heru Iskandar, Viera
Wardhani, Achmad Rudijanto
Kode Jurnal: jpmanajemendd161023
