PENGUKURAN KINERJA MANAJEMEN META DALAM ORGANISASI MAYA MENGGUNAKAN LOGIKA KABUR

ABSTRACT: Competitive advantage is the keyword for Small Medium Enterprise (SME) to survive. One of the effort that could be conducted by the SMEs is doing temporary cooperation. The SMEs would arrange work  contract  hence  all  of  the  SMEs  could  work  in  same  corridor.  Development  of  Information Technology  (IT)  will  support  such  cooperation  and  the  SMEs  would  form  a  Virtual  Organisation (VO).  In  VO,  the  management  is  called  as  meta-management,  that  contained  several  actions  to coordinate  all  of  the  SMEs  in  the  VO.  Technically,  the  meta-management  contained  basic  activities including  analysing  and  tracing  prerequisites,  allocating  requirements  fulfilment  and  adjusting optimum criteria for every UKM. In term of management control, it requires a tool to measure success of  the  meta-management  so  that  strategic  actions  could  be  arranged  for  future  improvement.  This paper presents the use of Fuzzy Logic (FL) to measure success of a meta- management. The success itself is measured based on the three aspects explained above, and the proposed FL is used to model uncertainties in every aspect. A numerical example from previous research is taken to show how the proposed method works.
Keywords: Performance Measurement, Meta-Management, Virtual Organisation, Fuzzy Logic
Penulis: Bambang Suratno
Kode Jurnal: jptindustridd150361

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