Implementation of Information Technology Balanced Scorecardin and Agriculture Organisation
Abstract: Sentra Pelayanan
Agribisnis (SAPA) is an agricultural organization owned and operated by a
farmer community in Sukabumi, West Java, Indonesia. SAPA adopts information
technology (IT) to improve the effectivity of its internal communication. SAPA
started IT adoption by a careful planning. The step includes organizing the map
of IT strategy and formulating the key performance indicators. The purpose of
this research is to arrange a strategy map of SAPA IT division, to formulate
the key performance indicators using Balanced Scorecard approach, and to
implement as a mobile web application.
Results of this research include a strategy map of SAPA IT division, key
performance indicators, and a prototype of mobile web application. It can be
concluded that IT adoption supported by a strong leadership improves
effectivity of the information flows within the researched agriculture
organisation.
Keywords: balanced scorecard,
agriculture, IT division strategy map, KPI, IT strategy
Author: Yusep Romansyah, Husni
Mubarok, Rio Yunanto
Journal Code: jpadministrasinegaragg120033
