STORE ATMOSPHERE DAN PERILAKU PEMBELIAN KONSUMEN DI TOKO BUKU GRAMEDIA MALANG

Abstract: As one of the communication tools, store atmosphere hoped positively attract and stimulate the consumers to visit and shop at a store. The study aimed to examine the role of store atmosphere in  influencing  the  purchasing  behavior  of  consumers.  Located  at  the  Gramedia  Bookstores  in Malang,  the  results  showed  the  store  atmosphere,  which  included  the  store  exterior,  general interior, store layout and interior display variables, proved significantly and positively influence the purchasing behavior, both partially and simultaneously. Moreover, the store layout variable was identified as the dominant variable influence the purchasing behavior of consumers.
Key words: Store exterior, general interior, store layout, interior display, purchasing behavior
Penulis: Muhammad Fuad
Kode Jurnal: jpmanajemendd100232

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