PENGARUH KONFLIK TERHADAP KEPUASAN KERJA MELALUI KEPERCAYAAN
Abstract: Organization as a
gathering place for individuals who have the
vision, mission, and
the same goal,
but based on
different backgrounds. The interaction between each individual to
another can made individual differences
in terms of
values, attitudes, beliefs, perception or opinion. It makes conflict in organization. This research aimed to
describe, to examine
and to analyze
whether conflict has effect
to job satisfaction
through trust. The
sampling technique of research use proportionate stratified
random sampling, 65 employees at the Directorate of Personnel and General PT.
Pelabuhan Indonesia III Surabaya as sample. Statistical analysis method used
Partial Least Square. The result
of this research
proves that conflict
has a significant and
negative impact on
trust. Trust has
a significant and positive
impact on job
satisfaction. Conflict has
a significant and negative impact on job satisfaction
through the mediation of trust.
Penulis: JANEFI ALFIAH
Kode Jurnal: jpmanajemendd130947
