PENGARUH KEPUASAN KERJA TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) DENGAN MEDIASI KOMITMEN ORGANISASIONAL

Abstract:  In  this  era  of  globalization,  competition  is  so  high.  An organization  will  be  able  to  survive,  compete  and  even  thrive  if  an organization's  performance  continues  to  operate  effectively  and efficiently.  This  study  aims  to  examine  and  analyze  whether  job satisfaction  to  OCB    with  mediation  effect  on  organizational commitment in PT. Pilih Utama. The population of this research were 52  PT.  Pilih  Utama  employees  and  use  all  of  the  population  for sampled. Methods of statistical analysis was used “Partial Least Square” (PLS) with the help of SMART PLS software and “Statistical Product and Service Solutions” (SPSS) 17.0. This study was found a significant  positive  effect  on  job  satisfaction  to  OCB,  a  significant positive  effect  on  job  satisfaction  to  organizational  commitment,    a significant positive effect on commitment organizational to  OCB, and proves  that  organizational  commitment  mediates  the  effect  of  job satisfaction to OCB.
Keywords:  job  satisfaction,  organizational  citizenship  behavior (OCB), organizational commitment
Penulis: ANJA RAKSA PRADHIPTYA
Kode Jurnal: jpmanajemendd130959

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