FAKTOR KEBERHASILAN KRITIS, ENTERPRISE RESOURCE PLANNING SYSTEM, MANAGEMENT CONTROL SYSTEM FORMAL DAN KINERJA

Abstrak: This study investigated the relationship of the critical success factors that top management support and user training and education for enterprise resource planning systems (ERPs) as well as the impact of ERP systems on the performance with the use of MCS. The focus of MCS used in this study is the formal MCS. This study uses structural equation modeling as a tool of analysis and PLS Smart software used to process data. Overall, the findings of this study are: top management support and user training and education that acts as a variable antacedent have a positive and significant impact on the ERP system; formal MCS as intervening variables mediate the positive and significant between the ERP system’s financial performance and non performance finance; there is a significant and positive relationship between financial performance with financial performance. Limitations of this study is focused on the formal sector of the MCS, critical success factors are also only focused on top management support and user training and education.
Keywords: faktor keberhasilan kritis, enterprise resource planning system, MCS formal, kinerja
Penulis: Tubagus Ismail
Kode Jurnal: jpakuntansidd120326

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