EFEKTIVITAS PELAYANAN PEMERINTAH TERHADAP MASYARAKAT DI KECAMATAN RIMBA MELINTANG KABUPATEN ROKAN HILIR TAHUN 2014-2015
Abstract: The purpose of this
thesis is to find out the effectiveness of family card service, identity
card/electronic identity card and birth, certificate at Rimba Melintang
districk, and to find out the influencing factors of the effectiveness of
family card service, identity card/ electronic identity card and birth
certificate at Rimba Melintang district. Academic side hopes the public
administration getting the benefit. In development side. This research used
field research methodology giling description about the effectiveness of family
card service, Electronic identity card and birth certificate at Rimba Melintang
district of Rokan Hilir regency. The data collecting technigue used observation
technigue, interview and guestionnaire by choosing informan which technically
and functionally in giling service to the society. The data analysis technigue
is gualitative and support by guantitative data.
From this research describe that the service implementation expecially in
society administration and civil registration done as the mechanism and the
rule, by using some service indicators as simplicity. The Clarity and Certain
ty for procedure and fee. The safety and comfortness intrastructure The ease of
getting information and the role of service. The economy fee of family card
service, Electronic identity card and birth certificate is in category of
Rp.10.000 - Rp.15.000, the balance justice, the puctuality is in category of
1-2 days and the efficiency is in right category. The influencing factors are,
1) official resource, 2) infrastructure, 3) society awarness.
Penulis: Suprison, Auradian
Marta
Kode Jurnal: jpadministrasinegaradd160075
