HUBUNGAN KEPUASAN PELAYANAN ANTENATAL CARE DENGAN FREKUENSI KUNJUNGAN IBU HAMIL DI PUSKESMAS KOMBOS KECAMATAN SINGKIL KOTA MANADO

Abstract: Maternal and perinatal health problems is a national problem that needs to be given priority, because it determines the quality of human resources in the generations to come. Antenatal care is the care given to pregnant women from conception to early confirmation of delivery by first visiting the coverage of the visit of pregnant women who first received Antenatal Care services and visits to four, namely coverage of the visit has obtained the minimum service four visits. This study aimed to identify the frequency of visits and analyze the relationship of maternal satisfaction with the frequency of service visits for pregnant women. This research method is a cross sectional analytic approach to the population is the entire third trimester pregnant women who visited health centers Antenatal Care in Kombos and the samples taken were 61 pregnant women. The data was collected using a register then analyzed using SPSS test. The results obtained in Kombos Health Center suggests that women are satisfied with the services provided by the number of 36 respondents (59%) and the number 25 Dissatisfied respondents (41%) for a good amount of frequency of visits is 22 respondents (36.1%) and frequency of visits is less than 39 respondents (63.9%). Chi Square test results using SPSS 16 with p = 0.000 where α = 0.05 (0,000 ˂ 0.05). Conclusion; satisfaction of services rendered affect the frequency of visits for pregnant women.
Keywords: Antenatal care Satisfaction, Frequency of Visits
Penulis: Sisca Solang, Anastance Lohoraung, Atik Purwandari
Kode Jurnal: jpkesmasdd120087

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