HUBUNGAN KEPUASAN PELAYANAN ANTENATAL CARE DENGAN FREKUENSI KUNJUNGAN IBU HAMIL DI PUSKESMAS KOMBOS KECAMATAN SINGKIL KOTA MANADO
Abstract: Maternal and
perinatal health problems is a national problem that needs to be given
priority, because it determines the quality of human resources in the
generations to come. Antenatal care is the care given to pregnant women from
conception to early confirmation of delivery by first visiting the coverage of
the visit of pregnant women who first received Antenatal Care services and
visits to four, namely coverage of the visit has obtained the minimum service
four visits. This study aimed to identify the frequency of visits and analyze
the relationship of maternal satisfaction with the frequency of service visits
for pregnant women. This research method is a cross sectional analytic approach
to the population is the entire third trimester pregnant women who visited
health centers Antenatal Care in Kombos and the samples taken were 61 pregnant
women. The data was collected using a register then analyzed using SPSS test.
The results obtained in Kombos Health Center suggests that women are satisfied
with the services provided by the number of 36 respondents (59%) and the number
25 Dissatisfied respondents (41%) for a good amount of frequency of visits is
22 respondents (36.1%) and frequency of visits is less than 39 respondents
(63.9%). Chi Square test results using SPSS 16 with p = 0.000 where α = 0.05
(0,000 ˂ 0.05). Conclusion; satisfaction of services rendered affect the
frequency of visits for pregnant women.
Penulis: Sisca Solang,
Anastance Lohoraung, Atik Purwandari
Kode Jurnal: jpkesmasdd120087