Audit Sistem Informasi Instalasai Rawat Inap Berdasarkan Prespektif Pelanggan Balanced Scorecard Menggunakan Standar COBIT 4.1 (Studi Kasus: Rumah Sakit Umum Haji Surabaya)
Abstrak: RSU Haji Surabaya has
a Information System Management (SIM-RS) unit which control information system
on inpatient unit. This system are used to handle public customer in
cooperation with third party vendor. There are several activity on this
vacility such as, patient registration, serving the patient, patient medical
record and patient treatment cost detail. There are never audit activity ever
held on inpatient vacility to make sure IT goal and business goal alligment.
This paper describe how audyt information system are applied in inpatient
vacility to assess information system performance. The company are helding
audit information system based on COBIT 4.1 standart to assess business
process, application and business strategic allignment. COBIT 4.1 was chosen as
a standart on information audit for it's exellence on IT control along with
providing framework to assess IT performance as an object. Another, the audit
are focused on customer perspective of balanced scorecard.
The results ofthis auditstates that thematurity levelof3.21,which
isdefined.This meansthat theprocedureon the purpose ofacquiringbusinessesthat
are usefulandreliableinformation forstrategic decision makinghas
beenstandardizedand documented, andcommunicatedthrough training. but its
implementationstilldependson the individualwhether tofollow the
procedureornot. The procedurewas developedasa formalizationofexisting practice.
Keywords: Information System,
Information Systems Audit, Customer Perspective, The Balanced Scorecard, COBIT,
Maturity Level
Penulis: Finh Yutta Dhipiya,
Haryanto Tanuwijaya, Erwin Sutomo
Kode Jurnal: jptkomputerdd120237
