CORPORATE PERFORMANCE MEASUREMENT BALANCED SCORECARD THROUGH APPROXIMATION SUSTAINABILITY At PABRIK GULA KREBET BARU MALANG

Abstract: PG. Krebet Baru consists unit I/II be sugar industrial company with capacity 11.500 tcd, in this time PG.Krebet Baru cope to fulfil national sugar need only seen from ability reachess profit and  tall  sale  level  for  that  companies  to  want  watchfulness  aim  correct  performance measurement  system  to  analyze  performance  with  concept  sustainability  balanced  scorecard that be method development balanced scorecard with add social environment aspect, because this  aspect  is  very  krusial  to  PG.  Krebet  Baru  that  presents  citizen  solid  intermediate  and,  to achieve aim, used several methods AHP and OMAX also detect point of view, mission, targe stipulating  with  performance  measurement  from  each  perspective.  for  researcher  activity support  submits  kuisioner  to  customer  25  respondents,  employee  25  respondents  and  2 leadership  respondents  PG.  Krebet  Baru   and  PG.Candi  Baru  Sidoarjo.  kuisioner  used  to measures  /employee  customer  satisfaction  with  stipulating  KPI  complete  the  heavy,  result kuisioner at validity test and realiabilitas. from measurement analysis result is got 30 kpi and 30 sub  kpi's  as  a  whole  period  performance  achievement  index  2009  performance  scores:  7,37 (yellow)  mean  the  performance  not  yet  achieve  target,  furthermore  kpi  score  0  until  7 (red/yellow) as much as 27 kpi/sub kpi need repair subsidizes performance as a whole.
Keywords: AHP, performance, KPI, OMAX, Sustainability
Penulis: Utoyo, Sudjito Soeparman, Murti Astuti
Kode Jurnal: jptmesindd100163

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