Pengaruh Faktor Pendidikan/Pelatihan, Motivasi dan Kompensasi terhadap Kinerja Pegawai Dinas Pendapatan Daerah Provinsi Sulawesi Utara
Abstract: The purpose of this
research is to analyze the influence of factors of education/training,
motivation and competence towards the employees’ performances. This study used
descriptive method. The population involved all civil servants at Local Revenue
Office of North Sulawesi Province. The 150 samples of civil servants were
selected proportionally, namely 50 people from the headquarters, and 100 people
from the Local Technical Implementation Unit (UPTD). The collected data were
analyzed by using multiple regression analysis to test the hypothesis. The
results of the study show that education/training affected the performance of
the employees at a =5%. The employees’ performances in this institution will
increase by 0, 263 units when factors of education / training increase into a
single unit, with condition the factors of working motivation and competence
remain unchanged. The influence of working motivation of the employees towards
the employees’ performances is indicated by the implementation that underwent
obstacles due to minimum coordination with related technical institution. For
that reason, it is suggested to raise a good coordination with related
institution and the relevant authorities, among departments and sub-departments
both vertically and horizontally within this institution, and to improve human
resource management through the establishment of technical training of local
tax management as well as other trainings pertaining to the basic tasks and
functions that will ultimately improve the effectiveness of the work.
Keywords: education/training,
motivation, competence, and employees’ performance
Penulis: Moh. Lukmanul H
Lapadengan, John Hein Goni
Kode Jurnal: jpadministrasinegaradd130208
