KINERJA DINAS KEBERSIHAN DAN PERTAMANAN DALAM IMPLEMENTASI KEBIJAKAN PENGELOLAAN KEBERSIHAN DI KOTA MANADO
ABSTRAK: Under Regulation No.
Manado City . 04 of 2008 that the Department of Hygiene and Manado City is
implementing elements of success in the field of regional autonomy and
landscaping to perform basic tasks in the field of local government affairs
cleanliness and landscaping . In carrying out this task then set policies (
programs and activities ) , among others, is in the field of hygiene management
. Issues to be addressed in this study is how the performance of the
organization and Sanitation Department Manado City in hygiene management policy
implementation
The research method used was a qualitative method . Levels of organizational
performance seen from three aspects , namely : ( 1 ) effectiveness , ie whether
hygiene management policies that have been defined and implemented to achieve
planned performance targets , (2 ) efficiency , ie whether the resources used
by the organization to achieve the best possible results , and ( 3 )
Responsiveness , ie whether the problems that arose related to the
implementation of hygiene management tasks can be solved quickly and
effectively . Data sources / informants consisted of 15 people consisting of
structural and operating staff employees at the Department of Sanitation and
the city of Manado . Collecting data using interview techniques . Analysis of
data using qualitative analysis techniques interactive model
Based on the results of the study conclude : ( 1 ) Performance Department
in the implementation of hygiene management policy effectiveness from the
aspects already showed a good level / high , (2 ) performance management policy
of the Department in the implementation of hygiene from the aspects efficient
use of budgetary and human resources are better / high , but in the use of
infrastructure / facilities ( equipment ) is less efficient , and ( 3 )
Performance Department in the implementation of hygiene management policies seen
from the aspect of responsiveness showed a good level / high .
Conclusions based on these results it is necessary that the suggestions
put forward to improve the performance of services in the management of hygiene
need additional facilities such as garbage collection carts , trash bins and
countainer , and facilities / infrastructure management of sanitation / solid
waste such as garbage trucks and cars for structuring ekscavator landfill .
Also needs to be done or improved cooperation with the private sector in the
management or other staholders cleanliness of the city .
Keywords: performance, policy
implementation, management of hygiene
Penuis: RESSY RAKIAN
Kode Jurnal: jpadministrasinegaradd130218
