IMPLEMENTASI KEBIJAKAN PELAYANAN ADMINISTRASI KEPENDUDUKAN DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA BITUNG
ABSTRACT: population policy
administration services stipulated in Law no. 23 of 2006 , and further
elaborated in the PP . No. . 37 of 2007 and Presidential Regulation . 25 of
2008 . As a follow up of the policy then issued Regulation No. Bitung City . 5
of 2007 on the organization of registration Population and Civil Registration
in Bitung , and Regulation 6 of 2007 on Population Registration Fees and Civil
Registration in Bitung City , Bitung Mayor Regulation Number Number 24 Year
2008 on Details of Duties, Functions and Administration of the Department of
Population and Notes civil Bitung City . This study is to answer the question
of how the implementation of population policies in the service of the
Department of Civil Kependudukandan Bitung City . The method used in this study
is a qualitative method . The focus of the research is the implementation of
" population registration services " and " the civil service
" . Data source / informant research is relevant and the implementing
officials at the Department of Population and Civil City of Bitung ( 9 people )
and community residents receiving services ( 4 people ) , so the total number
of informants there are 13 people . Collecting data using interview techniques
. The analysis technique used is the qualitative analysis of interactive models
and Hubermann Miler . The results provide conclusion : ( 1 ) Implementation of
service policies " resident registration " in general has done well ,
but the quality is not maximized ( 2 ) Implementation of service policies
" civil registry " in general has done well , but the quality is also
not maximized . Departing from the results of this penellian it is necessary to
improving the quality of administrative services at the Department of
Population and demography Civil Bitung City , among others, to improve
coordination with related agencies.
Keywords: demographic policy
administration services
Penulis: ANGIE SIWU
Kode Jurnal: jpadministrasinegaradd130225
