PENGARUH KOMPETENSI DAN KOMITMEN PENYIDIK TERHADAP PENYELESAIAN KOMPLAIN KELUARGA/KORBAN DALAM PENANGANAN PERKARA OLEH ANGGOTA RESKRIM POLRES LAMPUNG UTARA
Abstract: The objective ofthis
research is to know the influence of the investigator commitment and compe tence
in by family or victim complaint resolution in handling cases in Reskrim Polres
Lampung Utara The research used quantitative method with dependent variable
(complaint resolution),and independent variable (competence and commitment).
The data is primary data. Sampling techniques is purposive sampling. The
questionnaire In collecting data is analyzed using SPSS (Statistical package
for Social Science) version 17.0. The result shows that competence and
commitment variables significantly affect toward complaint resolution variable.
Both ofcompetence and commitment ofan investigator or an assistant investigator
have a significant relationship with the settlement of complaints. Competence
has a strong enough influence with the resolution ofcomplaints while the family
has committed a weak influence on the family settlement ofcomplaints/victims.
Research findings indicate that the resolution of victim complaints will begood
ifthe competence and commitment ofinvestigators increased.
Keywords: An investigator,
victim
Penulis: AgusWantoro
Kode Jurnal: jphukumdd110094
