Pengaruh Penerapan Total Quality Management (TQM) dan Komitmen Organisasi terhadap Kinerja Perusahaan dengan Budaya Organisasi Sebagai Variabel Moderasi (Survei padaPerusahaan Manufaktur di Jawa Barat yang Listing di BEI)
Abstract: This research aims
to analyze the effect of TQM implementation and commitment organization toward
company performance and the effect of organization culture as moderating
variable toward the relationship among TQM implementation, commitment
organization and company performance. This research is conducted by explanatory
survey to all 32 manufacture companies in West Java which have listed at
Indonesia Stock Exchange and have positive value of Return on Assets. The data
collection used the questioner as a research instrument and supported by the
interview and documentation. The Rank Spearman and Split Half Spearman – Brown
were used to test the validity and reliability of the data. The data analysis
of hypothesis testing is used the Simple Regression Analysis and Moderated
Regression Analysis (MRA). The result indicates that TQM implementation and
commitment organization have influenced the company performance. Organization
culture which is moderating variable has influenced toward the relationship
among TQM implementation, commitment organization and company performance.
Keywords: Total
Quality Management (TQM),
Organization Commitment, Organization
Culture, Balanced Scorecard (BSC)
Penulis: Yenni Carolina
Kode Jurnal: jpakuntansidd120152
