Karakteristik Proses dan Karakteristik Metrik pada Keadilan Prosedural yang Dimoderasi Oleh Ketidakpastian Tugas dan Toleransi Ambiguitas
Abstract: This research
investigates how performance evaluation procedures associated with managerial perception
of procedural justice. Two metrics and two process characteristics of
performance evaluation are examined. Formality of performance evaluation and
voice are characterized as process characteristics, while preferred use of
effort measures to outcome measures, and diver-sity of performance evaluation
are characterized as metric characteristics. Those, are moder-ated by task
uncertainty and tolerance for ambiguity as cores of uncertainty management
theory.
Survey method is used in this research, and so purposive sampling to test
77 samples that consistof middle managers from Bantenprovince lower and middle
level of firms . The result of this research proved that all four performance
evaluation characteristics are not directly associ-ated with procedural
justice, yet their effect depends on the extent of perceived task uncertainty and
tolerance for ambiguity of managers. In addition, voice, as process
characteristics, seems to have the strongest effect of all that may leads to
the increased of fairness. These findings explain some inconsistencies in
previous studies on justice perception of performance evalua-tion procedures.
Keywords: Procedural justice,
Formality, Voice, Outcome measures, Diversity, Task uncer-tainty, Tolerance for
ambiguity.
Penulis: Ewing Yuvisa Ibrani,
Farah Nurani Qorny, Yenny Dwi Handayani
Kode Jurnal: jpakuntansidd130008
