KEBERHASILAN KINERJA USAHA LEMBAGA KEUANGAN MIKRO SYARIAH BAITUL MAAL WAT TAMWIL L-RISMA (LKMS BMT L-RISMA) DI PROVINSI LAMPUNG
Abstract: This study aims to
analyze: the non-financial performance based on Performance PRISM method,
financial performance based on ministry regulation, financial performance based
on RGEC method, and the development strategies of BMT L-Risma. This research is
a case study. The data collection was conducted in August 2015. The results
showed that the financial performance of BMT L-Risma assessed using a standard
cooperative in 2013 and 2014 resulted in less healthy predicate. Meanwhile, the
assessment of financial performance assessed using RGEC method showed predicate
of less healthy in 2013 and quite healthy in 2014. The nonfinancial performance
of BMT L-Risma showed that total index value was 6.38 of 10. Ten KPIs were in yellow category, 11 KPIs in
red, and 18 KPIs in green category. The development strategy of BMT L-Risma
based on strategic priorities with three highest scorest were: improving
quality and quantity of human resources by providing training, optimizing
service and coaching business members to increase members’ loyaly and interest
in utilizing financial products, and increasing service efficiency by adding
competence of lending division management in mapping potential customers.
Key words: development
strategies, financial performance,
non-financial performance, performance prism
Penulis: Habibi Sofwatama,
Sudarma Widjaya, Muhammad Irfan Affandi
Kode Jurnal: jppertaniandd170600