Managers Perceptions towards the Success of E-performance Reporting System
Abstract: Managers are the key
informants in the information system (IS) success measurements. In fact, besides
the determinant agents are rarely involved in the assessments, most of the
measurements are also often performed by the technical stakeholders of the
systems. Therefore, the results may questionable. This study was carried to
explain the factors that influence the success of an e-performance reporting
system in an Indonesian university by involving ± 70% of the managers (n=66) in
the sampled institution. The DeLone and McLean model was adopted and adapted
here following the suggestions of the previous meta-analysis studies. The
collected data was analyzed using the partial least squares-structural equation
modelling (PLS-SEM) for examining the four hypotheses. Despite the findings
revealed acceptances of the overall hypotheses, the weak explanation of the
user satisfaction variable towards the net benefit one had been the highlighted
point. Besides the study limitations, the point may also be the practical and
theoretical considerations for the next studies, especially for the IS success
studies in Indonesia
Author: A’ang Subiyakto
Journal Code: jptkomputergg170174
