Sistem Informasi Evaluasi Pelayanan Publik Puskesmas Berbasis Website pada Kementerian Pendayagunaan Aparatur Negara dan Reformasi Birokrasi
Abstract: Community Health
Center or commonly called as Puskesmas is one of the health public services in
Indonesia. Puskesmas managed by the local goverment, namely The District/City
Health Department. Like the other public services, Puskesmas must always make
improvements to the service to fulfill the needs of the people. The local
goverment need to be supervised by the central government, so that the service
improvement can run properly. The government department that does the
monitoring is Public Services Division of Ministry of Administrative Reform and
Bureaucratic Reform. Every year, Public Services Division of Ministry of
Administrative Reform and Bureaucratic Reform evaluate all the public services
in Indonesia, including Puskesmas. The Evaluation is still done manually, by
bringing the officers of The District/City Health Department to each Puskesmas
to survey, then the data is rechecked by The Province Health Department. Then,
the data is sent to Public Services Division of Ministry of Administrative
Reform and Bureaucratic Reform for analysis. Thus, the evaluation become less
effective and less efficient. Based on the background, the research carried out
by studying the literature, and data collection, and analysis of the Public
Services Division of the Ministry of PAN RB, followed by the design and
manufacture of the system. Then the system will be tested to determine whether
the system has been running well without any problems according to user
requirements. After the testing is done, the system can be implemented at the
Ministry of Public Oelayanan Division PAN RB. Based on the background and the
research, it’s known that the evaluation system need to become more effective
and efficient, by making a web-based information system that is connected to
the internet. The information system is built using PHP as the program language
and PostgreSQL for the database, which named Puskesmas Public Services
Evaluation Information System.
Keywords: Puskesmas;
Evaluation of Public Services; Public Services Evaluation Information System;
PHP; PostgreSQL
Penulis: Hutami Laksmi
Kastanti, Kodrat Iman Satoto, Eko Didik Widianto
Kode Jurnal: jptkomputerdd150521