ANALISIS MANAJEMEN TI MENGGUNAKAN METODE GOAL QUESTION METRIC
Abstract: The more computer
education in schools needed to make-not only in terms of education but reliable
computer support is needed. In order to maximize the computer to the precision
and accuracy of the data is as well very important. Similarly, the Institute of
Computer Education PesonaEdu iLearning school that has many partners and grow
more, led to the Division of Information and Technology PesonaEdu iLearning
continue to develop techniques to improve the quality management system so as
to the future can be the data to support decision-making at the management
Appropriate levels and handling. In this case study to discuss the management
related to the management of computers are in school partner PesonaEdu
iLearning. By using the IT Infrastructure Library (ITIL) as a basis for
improving the quality management system. The methodology covers Among other
things produced comparative analysis before and after implementation of
improvement, based on the method Goal Question Metric.
Penulis: Vito Triantori
Kode Jurnal: jptkomputerdd170264
