Quality Award Untuk Mengevaluasi Pencapaian Implementasi Manajemen Kualitas Perusahaan (Studi Kasus: Evaluasi Implementasi Six Sigma di Perusahaan X)
Abstract: Company can utilize
Quality Award model to measure and evaluate efficacy of its quality management
implementation. Three model which is often used is Deming Prize (DP), Malcolm
Baldrige National Quality Award (MBNQA), and European Quality Award EQA). EQA
is newest development model. Dutch Quality Award (DQA) is appreciation of quality
in Dutch which its development follow EQA. Case Real how to measure quality
management in company is given to describe way of utilizing Quality Award to
measure and evaluate efficacy quality management implementation in company X .
Penulis: Retno Wulan Damayanti
Kode Jurnal: jptindustridd080082