Perancangan Sistem Pengukuran Kinerja Pada Perguruan Tinggi Swasta XYZ Dengan Metode Balanced Scorecard
Abstract: To face
globalization era that led to a more competitive, a higher education
institution need to set up a strategic management system in order to develop
its organization performance to survive and winning the competition. To set up
strategic management, the institution must exactly recognize the performance
level of it’s organization. That’s why the performance measurement system to
help the organization enhance its performance is needed. XYZ college as a
higher institution, wants to improve it’s performance by developing a
management system to evaluate the current implemented strategy. The balanced
scorecard approach as one of performance measurement method by integrating
financial and non financial measures is used to design the the performance
measurement system in this research. The balanced scorecard design of XYZ
college constructed by considering the model from BAN, Competitive Funding
Scheme, and the result from other researches. To accommodate the vision,
mision, and objective of the XYZ institusion, this research involved thirthteen
respondent who are executives management that consist of: Director; director
assistant, and department chairmans. After the performance measurement system
designed using balanced scorecard method, the weight of each perspectives,
objective criterias, and performance indicators then calculated using AHP
method. Next, performance level of institusion represented by 1-10 scale based
on OMAX. This research present the XYZ College performance measurement result
of 2004 and proposes strategic suggestion to enhance the institution
performance.
Penulis: Wahyudi Sutopo, Eko
Liquiddanu, Endah Sulistyowati
Kode Jurnal: jptindustridd050052