Perancangan Sistem Manajemen Perusahaan Pengembang Perumahan CV. ABC
Abstract: CV. ABC is a
property developer which hasn’t had a clear system in its business processes
and Standard Operational Procedures (SOP) so that causes the company’s jobs
become less regular. By this situation, the goals of this research are to
design the organizational structure, business process and the SOP for the CV.
ABC. The system design is conducted by competitive benchmarking toward a
competitor namely CV. Catur Tunggal Sentosa (CTS). Through the competitive
benchmarking, it will be designed organizational structure, bussiness process
and SOP for CV. ABC. The bussiness process design uses Business Process
Improvement (BPI) method which reform steps to improve the earlier business
processes. Based on the proposed business process, it is described more detail
in SOP to understand and comprehend the job activities in this company. The
results of this research are organizational structure, business process and SOP
for CV. ABC. The new organizational structure is the line organization structure
with the jobs specification are more focus. Those jobs specification are
marketing, administration/finance and project. SOP design contains 11 SOP such
as site selection, land acquisition, project planning, licensing, promotion,
sales by loan, sales by cash, construction bidding, construction control, home
handover, and complaints.
Keywords: property developer,
competitive benchmarking, Business Process Improvement, Standard Operating
Procedure
Penulis: Yuniaristanto, Azizah
Aisyati, Wisdania Rusdianasito
Kode Jurnal: jptindustridd120192