KONSEP BUSINESS PROCESSE ENGINEERING GUNA PEMBENAHAN SISTEM DAN KINERJA BISNIS PERUSAHAAN MANUFAKTUR
Abstract: Business Process
Re-engineering is a process of re-designing business processes to improve
performance. Business Process Reengineering that can be applied to help improve
small and medium businesses. Manufacturing companyis a company engaged in the
manufacture of test equipment Soil, Concrete, Asphalt, Hydrology and
Meteorology. Organizational structure comprised of the management and some
parts. The parts that include production, logistics, finance, and marketing
sections with each section consists of several workers. The equipment ordered
by the customer and is prepared to do the production of the raw material on
demand. Target market of the product is universities, private institutions,
government agencies and personal. The problem that occurs is in operational
management, a lot of processes are not controlled, the documentation that mess,
which still manually recording, data is not integrated and persuahaan primitive
culture. Objective use of the method is the concept of Business Process
Reengineering is a processing system will be computerized for the sake of
presenting information more quickly, accurately, effectively and efficiently,
as well as improvements in operational management system in order to survive
and thrive among the other competitors. Which is of course to increase customer
satisfaction and product quality, improve the satisfaction of the supplier or
partner for cost efficiency and improve the welfare and satisfaction of
employees. The results of business process reengineering in the form of
customer satisfaction, employee satisfaction and supplier satisfaction (3P) and
the data are well documented and directed.
Keywords: Business Process
Reengineering, Business Process Engineering, Test Equipment Soil, Asphalt, Hidrology
and Meterology
Penulis: Dani Eko Wiyono,
Farham HM Saleh, Taufiq Immawan
Kode Jurnal: jptindustridd160137