An Empirical Study on Stakeholder Management of Post-disaster Reconstruction Based on Interpretation System
Abstract: Recently natural
disasters frequently occur all over the world. However, the stakeholder
management of post-disaster reconstruction is often a neglected field because
of its particularity. This study investigates a model of stakeholder management
for managers in post-disaster reconstruction project.
Design/methodology/approach: Based on the interpretation system model,
this study makes a deep analysis of the stakeholder management of post-disaster
reconstruction with the case of reconstruction project in Wenchuan.
Findings: The results reveal that the managers should take divergent
actions to collect data of stakeholders in different situations. The
discovering mode is suitable in a simple stakeholder environment and the
undirected viewing mode is suitable in a relatively complex environment.
Practical implications: This paper establishes a scientific archived
management report of the stakeholders in Wenchuan reconstruction project to
provide the suggestions and the experiences for the future projects.
Originality/value: Past stakeholder management models are not suitable in
reconstruction project because of its particularity. This study takes
interpretation system as a new model for stakeholder management in
reconstruction project, allowing managers to take the optimal actions in
different stakeholder environment.
Keywords: Post-disaster
reconstruction, project management, stakeholder management, interpretation
system
Author: Jun Zhou, Hanzhao Wang
Journal Code: jptindustrigg150078
