EFEKTIVITAS PEMBERIAN IZIN TRAYEK ANGKUTAN UMUM (STUDY DI DINAS PERHUBUNGAN KOTA MANADO)
ABSTRACT: Department
of transportation is
implementing elements of
Manado city Manado
City Government, led by the head of Department, and responsible to the
Mayor through the Regional Secretary (Minister
of the Interior
decision/autonomous region no.
55 in 2000).
Follow-up the decision
has published regulations Manado number 04 of 2008 about the
Organization and the work area of the city of Manado, Manado city and
regulation number 19 in 2008 about the details of the duties and functions of the Office
of the city
of Manado in
the relationship of
carrying out the
functions of the
service to the community. Department
of transportation supporting
role as Manado
city in creating
organization relationships
ensure the safety,
security, public order
and the smooth
comfort as well
as environmental sustainability.
This study uses
qualitative methods, data
sources or informants
research as many
as 10 people were taken from several elements,
namely the Department of transportation employee Manado 3 persons, owner of
microlet 4 people
and 3 people
microlet user community.
Data collection using
observation, interviews, and documentation. Conclusion based on the results of this
research, it can be recommended in general suggestions for the
Department of transportation the
city of Manado,
the effectiveness of
the Service relationship
of Manado city is still pretty good, to enhance the effectiveness of the
Department of transportation should be good
increases the production
of standards and
the feasibility of
a public transport
vehicle to vehicle
in microlet extend stretch
permit has a
decent road standards
and make convenience
for users of
public transport. Quality of work
should be improved again in this case about extension of the public
transport route permit is
expected to Transport
service to be
more selective and
further improve the
quality standards of the PC in public transit ride. Efficiency also
needs to be improved, i.e. public transport testing microlet if just past
standard test feasibility of KIR can be seen many vehicles that are not worthy
of the road still passes the test of KIR, better than the Department of
transportation's own re-testing against the microlet public
transport will extend
the public transport
route permit in
order to generate
a convenient public transit
vehicles. the satisfaction
of the society
is in the
specified test standards
of microlet public transport last
so if you
want people to
feel satisfied with
the performance of
the Department of transportation in this permit extension
routes should improve testing the feasibility of an above standard of yesteryear.
The service has
been good but
needs to be
improved any more
time in processing
the extension of route
license, because the
owner of the
vehicle also feels
no need to
wait long to get
permission for these
routes and also
affects the intentions
of owners of
public transport vehicles
to annually renew stretch licenses.
Penulis: Friedrick Napoleon
Lapian, Patar Rumapea, Martha Ogotan
Kode Jurnal: jpadministrasinegaradd150472