EFEKTIVITAS PEMBERIAN IZIN TRAYEK ANGKUTAN UMUM (STUDY DI DINAS PERHUBUNGAN KOTA MANADO)

ABSTRACT:  Department  of  transportation  is  implementing  elements  of  Manado  city  Manado  City Government, led by the head of Department, and responsible to the Mayor through the Regional Secretary (Minister  of  the  Interior  decision/autonomous  region  no.  55  in  2000).  Follow-up  the  decision  has published regulations Manado number 04 of 2008 about the Organization and the work area of the city of Manado, Manado city and regulation number 19 in 2008 about the details of the duties and functions of the  Office  of  the  city  of  Manado  in  the  relationship  of  carrying  out  the  functions  of  the  service  to  the community.  Department  of  transportation  supporting  role  as  Manado  city  in  creating  organization relationships  ensure  the  safety,  security,  public  order  and  the  smooth  comfort  as  well  as  environmental sustainability.
This  study  uses  qualitative  methods,  data  sources  or  informants  research  as  many  as  10  people were taken from several elements, namely the Department of transportation employee Manado 3 persons, owner  of  microlet  4  people  and  3  people  microlet  user  community.  Data  collection  using  observation, interviews, and documentation.   Conclusion based on the results of this research, it can be recommended in general suggestions for  the  Department  of  transportation  the  city  of  Manado,  the  effectiveness  of  the  Service  relationship  of Manado city is still pretty good, to enhance the effectiveness of the Department of transportation should be good  increases  the  production  of  standards  and  the  feasibility  of  a  public  transport  vehicle  to  vehicle  in microlet  extend  stretch  permit  has  a  decent  road  standards  and  make  convenience  for  users  of  public transport. Quality of work  should be improved again in this case about extension of the public transport route  permit  is  expected  to  Transport  service  to  be  more  selective  and  further  improve  the  quality standards of the PC in public transit ride. Efficiency also needs to be improved, i.e. public transport testing microlet if just past standard test feasibility of KIR can be seen many vehicles that are not worthy of the road still passes the test of KIR, better than the Department of transportation's own re-testing against the microlet  public  transport  will  extend  the  public  transport  route  permit  in  order  to  generate  a  convenient public  transit  vehicles.  the  satisfaction  of  the  society  is  in  the  specified  test  standards  of  microlet  public transport  last  so  if  you  want  people  to  feel  satisfied  with  the  performance  of  the  Department  of transportation in this permit extension routes should improve testing the feasibility of an above standard of  yesteryear.  The  service  has  been  good  but  needs  to  be  improved  any  more  time  in  processing  the extension  of  route  license,  because  the  owner  of  the  vehicle  also  feels  no  need  to  wait  long  to  get permission  for  these  routes  and  also  affects  the  intentions  of  owners  of  public  transport  vehicles  to annually renew stretch licenses.
Key Words: Effectiveness, Department Of Transportation, Route Clearance
Penulis: Friedrick Napoleon Lapian, Patar Rumapea, Martha Ogotan
Kode Jurnal: jpadministrasinegaradd150472

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